Lerner IT

As classes through Lerner have transitioned to an online format until further notice, the Purnell Labs are closed.

IT services and support may be requested via:

• Our online ticketing system
• Emailing lerner-support@udel.edu

Support Hours: Monday – Friday 8 a.m. – 5 p.m.

TechDeck University of Delaware 026 Purnell Hall 42 Amstel Avenue Newark, DE 19716 Email: lerner-support@udel.edu Telephone: 302-831-6482 For the best assistance, we strongly recommend sending an email to the Lerner IT team. Should you leave a voicemail, please leave your name, email address, a description of your question, and a number you can be reached at.

Looking for a new computer to launch your college career at UD?

The University of Delaware has a list of recommended specifications for new computer purchases.
Students may also access the Horizon Virtual Lab. Additional information can be provided by emailing the TechDeck at lerner-support@udel.edu.

Our normal operating hours are currently suspended for in-person usage of the Purnell Labs.

If you need software or solutions that are not available through the Virtual Lab, please reach out to the Lerner IT team via email.

Days	Fall and Spring sessions	Summer and Winter sessions
Monday	8 a.m. – 10 p.m.	9 a.m. – 5 p.m.
Tuesday	8 a.m. – 10 p.m.	9 a.m. – 5 p.m.
Wednesday	8 a.m. – 10 p.m.	9 a.m. – 5 p.m.
Thursday	8 a.m. – 10 p.m.	9 a.m. – 5 p.m.
Friday	8 a.m. – 5 p.m.	9 a.m. – 5 p.m.
Saturday	Closed	N/A
Sunday	12 p.m. – 5 p.m.	N/A
The TechDeck is closed during Spring and Fall Breaks, including: Memorial Day Weekend, Fourth of July Weekend, Labor Day Weekend, Thanksgiving Weekend, & other University Holidays as listed on the UD calendar. For general help contact the Lerner TechDeck by submitting a request through our online form or via email at lerner-support@udel.edu.