Lerner Career Services Center Student Code of Conduct
The following Code of Conduct is agreed upon and adopted by the Lerner Career Services Center.
As a student at the University of Delaware, I will conduct myself appropriately and ethically throughout all my professional interactions. I understand that my actions reflect upon the University of Delaware, my fellow students, and me, and that the Lerner Career Services Center is committed to helping me develop the skills necessary to succeed in fostering professional connections and pursuing professional opportunities and goals.
To that end, the following policies and principles have been established to ensure my professionalism during the career development and job/internship search process throughout my time at the University of Delaware. I understand that I am expected to adhere to these principles and standards in all of my interactions, both on and off campus, with UD alumni, parents, employers, community members and any other University of Delaware student, faculty or staff member. I also understand that the Lerner Career Services Center adheres to its own set of shared values and holds itself and its employer partners, alumni, and other community partners to the highest level of professional integrity and social responsibility as established by the National Association of Colleges and Employers Code of Professional Conduct.
I understand that communicating and presenting myself in a professional manner and being courteous and respectful in my dealings with others -whether such interactions are face-to-face, in writing, by phone, or electronic -is critical in my career exploration and job/internship search as well as for my professional development.
To that end, I will:
• Monitor publicly available content by and about me (text, voice and picture), including content and photos on Google mail, personal blogs and social networking sites, and make reasonable efforts to remove material that professionals may deem inappropriate or unprofessional;
• Acknowledge calls, emails, and invitations for interviews, appointments, events, and informational discussions and respond appropriately in a timely manner;
• Attend all one-on-one and group interactions with employers, alumni, Lerner Career Center staff and other professionals (including on and off-campus interviews, information sessions, employer site visits, counseling appointments, office hours, interview coaching nights, career fairs, industry nights, etc.) that I have scheduled;
• Provide two business days’ notice for any cancellation, if possible, and notify the Lerner Career Center should any unforeseen circumstances occur that prevent my participation;
• Withdraw from all internship search activities once I have accepted an offer for that particular semester or summer; and
• Withdraw from all job search activities once I have accepted an employment offer.
Attendance at Lerner Career Services Center career counseling appointments, programs and other events is expected if you register in advance. Space can be limited for certain events and by failing to attend, you may be preventing other students of the opportunity to have a timely appointment or attend an event from which they could benefit. Failure to attend any event, meetup, fair, information session, mock interview, resume review, or UD CAN meeting is considered a breach of courtesy and ethics. A letter of apology, including an explanation as to why you missed the appointment, must be submitted to the Lerner Career Services Center within 24 hours at firstname.lastname@example.org.
Invalid explanations and/or repeat no-show behavior will result in immediate suspension of your Handshake account and from all services provided by the Career Center.
If you can no longer attend a career center event, you may cancel your registration via Handshake or by contacting the Lerner Career Services Center at email@example.com.
Cancellation of a career counseling appointment is appreciated 24 hours in advance. If you cannot keep your scheduled appointment, you may reschedule or cancel via Handshake or by contacting the Lerner Career Services Center at firstname.lastname@example.org. Failure to honor a counseling appointment is considered a breach of courtesy and ethics. A letter of apology, including an explanation as to why you missed the appointment, must be submitted to the Lerner Career Services Center within 24 hours at email@example.com. Invalid explanations and/or repeat no-show behavior will result in immediate suspension of your Handshake account and from all services provided by the Career Center.
Repeated no-shows for career advising appointments, workshops or events may result in the suspension of your Handshake account and from all services provided by the Lerner Career Services Center.
Accuracy of Information
All information submitted to the Lerner or UD Career Services Center or to an employer, directly or indirectly, must be accurate and truthful. In addition to concerns of ethics and integrity, accuracy of information is critical as many employers verify information submitted by candidates for employment. Discrepancies in information have resulted in the withdrawal of job offers, as well as termination of employees already on payroll following the discovery of such.
Any falsified information on your resume, cover letters, Handshake profile, employer applications, or other job candidate documentation may result in the suspension of your Handshake account and campus recruiting services provided by the Lerner or UD Career Services Center.
Interview No Show/Late Cancellation
On-campus interviewing is a privilege offered to each student-candidate. Each candidate is expected to attend all scheduled interviews. You may not withdraw your application after an employer has accepted you for an interview or as an alternate. Cancellations are prohibited without sufficient notice provided to both the affected employer and the Employer Engagement & Recruiting Coordinator. If extenuating circumstances require a cancellation, a minimum of 48 hours’ notice is required. Cancellations must be addressed in writing (via email) to Danielle Nantais-Wenzel, Employer Partnership & Recruiting Coordinator: firstname.lastname@example.org.
If you do not show up for a scheduled interview and did not contact the Lerner or UD Career Services Center in advance, you are considered a “no-show” and access to your Handshake account will be suspended until you submit a letter of explanation addressed to the employer and emailed to the Lerner or UD Career Services Center.
If your letter is deemed appropriate by the Career Center, the letter will be forwarded to the employer and your Handshake account will be reactivated.
If your letter is deemed inappropriate or insufficient, a Career Center staff member will meet with you and your Handshake account will remain deactivated until a sufficient letter is approved.
If you miss more than one scheduled interview, you will lose all access to Handshake, as well as, the On-Campus Interview Program until you have met with your career advisor and your career advisor authorizes reactivation of your account.
If a candidate is late for an-interview, it will be at the discretion of the recruiter as to whether the interview will be conducted. Plan to arrive at the Career Center approximately 10 minutes prior to your scheduled interview time in case the recruiter is running ahead of schedule.
Students Studying Abroad
If an employer is conducting On Campus Interviews for the position while the student is abroad, it will be at the interviewer’s discretion whether the student is selected and whether an interview will be conducted during the scheduled interview date via Skype or other online or remote means, or if alternative arrangements will be made.
If you are invited for an on-campus interview while abroad, it is critical that you contact email@example.com as soon as possible for help scheduling your virtual interview. Students are welcome use Handshake system to contact the employer directly via email to inquire about possible interview arrangements while they are abroad.
University of Delaware Career Services Center Job Offer Policy
The Lerner and UD Career Services Centers asks employers to provide fair and reasonable time periods for candidates to evaluate employment offers prior to making a decision that will affect their future careers and personal lives. Career Services will work with both the candidates and employers when and if these guidelines are not followed. The guidelines are in place to help Career Services determine a course of action on a case-by-case basis.
Candidates may accept an offer prior to an offer deadline. Employers may extend offers with deadlines beyond the aforementioned time frames.
When you accept an offer, you are agreeing to work or intern for that specific organization. All previously scheduled interviews must be cancelled and you are no longer eligible to continue to apply for other positions. If you receive an offer and are not ready to accept it, we suggest that you speak with a member of the Lerner Career Services Center staff about how to manage your decisions. The Lerner and UD Career Services Centers has an Employer Recruiting (Job Offer) Policy in effect to which employers must adhere in order to participate in recruiting programs. One section in particular relates to the timeline for job offers. The complete policy is listed in the Document Library in Handshake and on the UD Career Services Centers website. Please reference this document to support your decision-making process once you have been extended an internship or offer of employment.
Any candidate who has reneged on an accepted offer obtained through the Career Centers may be suspended from all future services provided by the Career Centers.
The Lerner and UD Career Services Centers recruiting policy is informed by the Reasonable Offer Deadlines Guideline as set forth by the National Association of Colleges and Employers (NACE).